@inbook{c638b105612248a8b758f5ef7e153e7c,
title = "The Use of Innovative Customer Relationship Management Technologies for Developing a Framework for Health Education of Ageing Population",
abstract = "The aim of this research is to study the use of innovative customer relationship management technologies on ageing population and develop an innovative framework for health education of this group. The framework can improve health knowledge and learning attitude of elderly persons.",
author = "Tsui, {Tak Wing Paul} and Lau, {Kam Ming Chris} and Lee, {Lai Yung Ada} and Wong, {Wik Ki} and Yip, {Sai Chung Leslie}",
note = "Publisher Copyright: {\textcopyright} 2020, Springer Nature Singapore Pte Ltd.",
year = "2020",
doi = "10.1007/978-981-15-3142-2_21",
language = "English",
series = "Lecture Notes in Educational Technology",
pages = "277--286",
booktitle = "Lecture Notes in Educational Technology",
}