TY - JOUR
T1 - The relationship between volunteer management, satisfaction, and intention to continue volunteering in sport events
T2 - An environmental psychology perspective
AU - Chiu, Weisheng
AU - Kang, Hyoung Kil
AU - Cho, Heetae
N1 - Publisher Copyright:
© 2023 Wiley Periodicals LLC.
PY - 2024/9/1
Y1 - 2024/9/1
N2 - This study aimed to investigate the relationship between volunteer management, motivation, satisfaction, and continuance intention to volunteer through the lens of Mehrabian and Russell's (1974) environmental psychology model. Moreover, the moderating effect of the volunteer experience was examined in the relationships between constructs. Data were collected from volunteers participating in various sport events in Singapore (N = 290). Results showed volunteer management positively influenced volunteers' satisfaction, which in turn affected their continuance intention. Moreover, motivation had a positive impact on both satisfaction and continuance intention. In addition, the moderating role of volunteer experience was identified. Based on Mehrabian and Russell's (1974) environmental psychology model, the findings of this study offered an alternative perspective on volunteers' satisfaction and continuance intention and provided insights into specific groups of volunteers.
AB - This study aimed to investigate the relationship between volunteer management, motivation, satisfaction, and continuance intention to volunteer through the lens of Mehrabian and Russell's (1974) environmental psychology model. Moreover, the moderating effect of the volunteer experience was examined in the relationships between constructs. Data were collected from volunteers participating in various sport events in Singapore (N = 290). Results showed volunteer management positively influenced volunteers' satisfaction, which in turn affected their continuance intention. Moreover, motivation had a positive impact on both satisfaction and continuance intention. In addition, the moderating role of volunteer experience was identified. Based on Mehrabian and Russell's (1974) environmental psychology model, the findings of this study offered an alternative perspective on volunteers' satisfaction and continuance intention and provided insights into specific groups of volunteers.
KW - continuance intention
KW - motivation
KW - satisfaction
KW - volunteer experience
KW - volunteer management
UR - http://www.scopus.com/inward/record.url?scp=85177828157&partnerID=8YFLogxK
U2 - 10.1002/nml.21600
DO - 10.1002/nml.21600
M3 - Article
AN - SCOPUS:85177828157
SN - 1048-6682
VL - 35
SP - 7
EP - 33
JO - Nonprofit Management and Leadership
JF - Nonprofit Management and Leadership
IS - 1
ER -