The Impact of Artificial Intelligence Systems and Tools on Education: Comparative Social Media Analytics of Computing Versus Business Students

Artificial intelligence (AI) systems and tools are increasingly reshaping educational practices. This study examines perspectives shared in student-focused online communities on AI’s impact on education, comparing those of computer science (CS) and business students through an analysis of Reddit posts. Using natural language processing (NLP), sentiment analysis, and Latent Dirichlet Allocation (LDA) topic modeling, we analyzed 1108 posts collected from six subreddits. Results reveal distinct thematic focuses: CS students emphasize technical aspects, including programming efficiency, coding assistance, and concerns about job displacement, while business students focus on decision-making enhancement, financial analysis applications, and operational efficiency. Sentiment analysis indicates that the Business/Finance-oriented corpus is slightly more positive than the CS-oriented corpus (51.9% vs. 50.1% positive). The CS-oriented corpus also contains a higher proportion of negative posts (36.0% vs. 33.2%). These differences reflect discipline-specific epistemological frameworks shaping AI perception. The findings provide educators with guidelines for developing tailored AI integration strategies that address discipline-specific concerns and opportunities. This study contributes to understanding how academic background influences perceptions of AI in education, offering insights for curriculum design and policy development.