The Effects of Volunteer Management and Personality on Quality of Life and Intention to Donate in the Context of Compulsory Volunteering: An Environmental Psychology Approach

This study aimed to examine the effects of volunteer management and personality on volunteer job satisfaction, intention to donate, and quality of life based on an environmental psychology model. A total of 238 responses were collected from students who took a mandatory volunteering course offered by a university in Singapore. It is the limitation of this study, as we only collected data from students who participated in the mandatory volunteering course offered by a university in Singapore. This study conducted confirmatory factor analysis and structural equation modeling analysis. Results showed that volunteer management and personality had positive effects on volunteer job satisfaction, which increased their compulsory intention to donate and their quality of life. In addition, personality played a moderating role in the relationship between volunteer management and volunteer job satisfaction. These findings suggest that organizations involved in compulsory volunteer programs should look at the interaction between personality and its management climate to enhance volunteer satisfaction, and in turn, foster intention to donate.