TY - JOUR
T1 - The effects of business systems leveraging on supply chain performance
T2 - Process innovation and uncertainty as moderators
AU - Hsin Chang, Hsin
AU - Hong Wong, Kit
AU - Sheng Chiu, Wei
N1 - Publisher Copyright:
© 2019
PY - 2019/9
Y1 - 2019/9
N2 - Rooted in the profit-seeking motives of social exchange theory, this study aims to investigate the factors that facilitate leverages of firm's business systems and their sharing of information with group members, as well as the impacts of business systems leveraging (BSL) on information sharing and supply chain performance. Simultaneously, the moderating effects of uncertainty and the degree of process innovation on the relationship between BSL and supply chain performance are also estimated. The analytical results indicated that proactive technological orientation, information technology (IT) connectivity, supply chain member pressure, and member relationship quality encourage firms to combine their business systems with those of other business partners. Interestingly, in a situation where there is high demand and an uncertain supply, the impact of BSL on supply chain performance is low, while the moderating effect of process innovation on the relationship between BSL and supply chain performance is significant. Finally, it is suggested that firms implementing BSL work to upgrade their technology maintain tight relationships with supply chain partners and create innovation in all aspects of their business processes in order to survive in the highly competitive IT environment.
AB - Rooted in the profit-seeking motives of social exchange theory, this study aims to investigate the factors that facilitate leverages of firm's business systems and their sharing of information with group members, as well as the impacts of business systems leveraging (BSL) on information sharing and supply chain performance. Simultaneously, the moderating effects of uncertainty and the degree of process innovation on the relationship between BSL and supply chain performance are also estimated. The analytical results indicated that proactive technological orientation, information technology (IT) connectivity, supply chain member pressure, and member relationship quality encourage firms to combine their business systems with those of other business partners. Interestingly, in a situation where there is high demand and an uncertain supply, the impact of BSL on supply chain performance is low, while the moderating effect of process innovation on the relationship between BSL and supply chain performance is significant. Finally, it is suggested that firms implementing BSL work to upgrade their technology maintain tight relationships with supply chain partners and create innovation in all aspects of their business processes in order to survive in the highly competitive IT environment.
KW - Business systems leveraging (BSL)
KW - Information sharing
KW - Process innovation
KW - Supply chain performance
KW - Uncertainty
UR - http://www.scopus.com/inward/record.url?scp=85059945365&partnerID=8YFLogxK
U2 - 10.1016/j.im.2019.01.002
DO - 10.1016/j.im.2019.01.002
M3 - Article
AN - SCOPUS:85059945365
SN - 0378-7206
VL - 56
JO - Information and Management
JF - Information and Management
IS - 6
M1 - 103140
ER -
