Software maintenance quality management policy model

Chi Chung Leung; Siu Leung Chung

doi:10.1142/9789812701930_0014

Software maintenance quality management policy model

Chi Chung Leung, Siu Leung Chung

Management and Strategy

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

The effort required to service maintenance requests on an application software increases as the software ages and deteriorates. Thus, it may be economical to replace an aged software with a freshly written one to contain the escalating cost of maintenance. We develop a normative model of software maintenance and replacement effort that enables us to study the optimal policies for software replacement. This model serves as a quality management tool for an organization for the assurance of the smooth functioning of the information systems.

Original language	English
Title of host publication	Quality Management
Subtitle of host publication	A New Era: Hong Kong, 14-15 January 2005
Pages	166-176
Number of pages	11
ISBN (Electronic)	9789812701930
DOIs	https://doi.org/10.1142/9789812701930_0014
Publication status	Published - 1 Jan 2005

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Software maintenance quality management policy model

Abstract

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