Abstract
The effort required to service maintenance requests on an application software increases as the software ages and deteriorates. Thus, it may be economical to replace an aged software with a freshly written one to contain the escalating cost of maintenance. We develop a normative model of software maintenance and replacement effort that enables us to study the optimal policies for software replacement. This model serves as a quality management tool for an organization for the assurance of the smooth functioning of the information systems.
Original language | English |
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Title of host publication | Quality Management |
Subtitle of host publication | A New Era: Hong Kong, 14-15 January 2005 |
Pages | 166-176 |
Number of pages | 11 |
ISBN (Electronic) | 9789812701930 |
DOIs | |
Publication status | Published - 1 Jan 2005 |