Sentiment analysis for older people in cross-platform instant messaging service

Haoran Xie, Tak Lam Wong, Di Zou, Fu Lee Wang, Leung Pun Wong

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

The population of older people increases in many developed and developing countries, so that the overall structures of the populations has been changing. However, older people are one of the most disadvantaged and vulnerable groups for digital exclusion in this technocratic society. Therefore, in this article, we aims to predict the sentiments for older people when they use the cross-platform instance messaging service such as WeChat or WhatsApp. Specifically, we adopt semi-annotation approaches to obtaining their sentimental labels from the textual data in the cross-platform instance messaging service. Furthermore, we propose a lexical-based framework for predicting the sentimental labels. The findings give us insight to develop applications for the inclusion of older people in digital world.

Original languageEnglish
Title of host publicationEmerging Technologies for Education - 1st International Symposium, SETE 2016 Held in Conjunction with ICWL 2016, Revised Selected Papers
EditorsRosella Gennari, Yiwei Cao, Yueh-Min Huang, Wu Wu, Haoran Xie
Pages301-305
Number of pages5
DOIs
Publication statusPublished - 2017
Externally publishedYes
Event1st International Symposium on Emerging Technologies for Education, SETE 2016 Held in Conjunction with ICWL 2016 - Rome, Italy
Duration: 26 Oct 201629 Oct 2016

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10108 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference1st International Symposium on Emerging Technologies for Education, SETE 2016 Held in Conjunction with ICWL 2016
Country/TerritoryItaly
CityRome
Period26/10/1629/10/16

Keywords

  • Active ageing
  • Digital inclusion
  • Instance messaging service
  • Sentiment analysis
  • Text mining

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