Abstract
Design/methodology/approach – Both quantitative and qualitative approaches have been used in this research. An online survey has been conducted with the questionnaire designed based on the conceptual framework of the Input-Process-Output (IPO) Model to assess students’ perceptions regarding their Zoom learning experience in the elder academy. Focus group interview has also been conducted after the online survey with the participation of selected students in offering more in-depth comments for analysis purpose. SPSS software has been utilized for analysing the data collected in the questionnaire survey and content analysis has been used to summarize the opinions collected in focus group interview so both quantitative and qualitative data were combined in describing a comprehensive picture regarding the learning experience of elderly learners in the Zoom platform.
Findings – The result showed that elderly learners had an overall positive perception in their Zoom learning journeys, particularly in the ‘input’ and ‘process’ stages of the IPO Model. Yet, their perception regarding the ‘learning outcomes achieved’ and ‘satisfaction’ level in the ‘output’ stage were relatively lower among the rest and both of them were strongly affected by the factors of ‘interactions’ and ‘teaching approaches’ experienced by elderly learners in the Zoom platform. Although the youngest age group was found to have a more positive perception in their Zoom learning, no respondents has agreed that Zoom learning was more preferable when compared with the traditional face-to-face mode.
Originality/value/implications – In view of Zoom as the short-term replacement option under the COVID pandemic, recommendations have been provided at the end of this study which help inspire educators / institutions to improve their design of the whole learning process for elderly learners under the Zoom platform.
Findings – The result showed that elderly learners had an overall positive perception in their Zoom learning journeys, particularly in the ‘input’ and ‘process’ stages of the IPO Model. Yet, their perception regarding the ‘learning outcomes achieved’ and ‘satisfaction’ level in the ‘output’ stage were relatively lower among the rest and both of them were strongly affected by the factors of ‘interactions’ and ‘teaching approaches’ experienced by elderly learners in the Zoom platform. Although the youngest age group was found to have a more positive perception in their Zoom learning, no respondents has agreed that Zoom learning was more preferable when compared with the traditional face-to-face mode.
Originality/value/implications – In view of Zoom as the short-term replacement option under the COVID pandemic, recommendations have been provided at the end of this study which help inspire educators / institutions to improve their design of the whole learning process for elderly learners under the Zoom platform.
| Original language | English |
|---|---|
| Title of host publication | 2022 International Conference on Open and Innovative Education |
| Publication status | Published - 14 Jul 2022 |
Keywords
- online learning; Zoom learning; total learning experience; elderly learners; elder academy; students’ perceptions; learning outcomes; satisfaction