TY - JOUR
T1 - Online or offline? Coaching media as mediator of the relationship between coaching style and employee work-related outcomes
AU - Hui, Ray Tak yin
AU - Law, Kuok Kei
AU - Lau, Sara Choi Ping
N1 - Publisher Copyright:
© The Author(s) 2020.
PY - 2021/5
Y1 - 2021/5
N2 - This article examines how leaders make use of different coaching media, namely face-to-face coaching and e-coaching, to coach and regulate the behavior and performance of followers. Specifically, we examine coaching medium as the mediator of the relationship between two coaching styles and three work outcomes (adaptive performance, creativity, and emotional exhaustion), based on a two-wave longitudinal field study of 114 employees in Hong Kong. The results of structural equation modeling show that the two coaching styles (guidance and facilitation coaching) are indirectly related to adaptive performance, creativity, and emotional exhaustion, as mediated by choice of coaching medium. Theoretical and managerial implications are discussed.
AB - This article examines how leaders make use of different coaching media, namely face-to-face coaching and e-coaching, to coach and regulate the behavior and performance of followers. Specifically, we examine coaching medium as the mediator of the relationship between two coaching styles and three work outcomes (adaptive performance, creativity, and emotional exhaustion), based on a two-wave longitudinal field study of 114 employees in Hong Kong. The results of structural equation modeling show that the two coaching styles (guidance and facilitation coaching) are indirectly related to adaptive performance, creativity, and emotional exhaustion, as mediated by choice of coaching medium. Theoretical and managerial implications are discussed.
KW - Adaptive performance
KW - coaching
KW - computer-mediated communication
KW - creativity
KW - emotional exhaustion
UR - http://www.scopus.com/inward/record.url?scp=85084588095&partnerID=8YFLogxK
U2 - 10.1177/0312896220914383
DO - 10.1177/0312896220914383
M3 - Article
AN - SCOPUS:85084588095
SN - 0312-8962
VL - 46
SP - 326
EP - 345
JO - Australian Journal of Management
JF - Australian Journal of Management
IS - 2
ER -