Mobile business intelligence: A review of the state-of-the-art and critical success factors

Lee Kwun Chan, Hung Khoon Tan, Phooi Yee Lau, William Yeoh

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)

Abstract

Recently businesses are increasingly motivated to implement mobile business intelligence (BI) in response to real-time and ubiquitous information requirements. However, to date, there has been only a limited set of critical success factors (CSFs) on mobile BI for management reference because the mobile BI market is a relatively new area that has been driven mainly by the IT industry. Therefore this study aims to review the state-of-the-art of mobile BI, and explore the CSFs based on a rigorous examination of the academic and practitioner literature. The research reveals that CSFs generally fall into four major dimensions, namely security, mobile technology, system content and quality, and organisational support perspectives. The various research findings will be useful to organisations which are undertaking mobile business intelligence initiatives.

Original languageEnglish
Title of host publicationEntrepreneurship Vision 2020
Subtitle of host publicationInnovation, Development Sustainability, and Economic Growth - Proceedings of the 20th International Business Information Management Association Conference, IBIMA 2013
PublisherInternational Business Information Management Association, IBIMA
Pages708-717
Number of pages10
ISBN (Print)9780982148990
Publication statusPublished - 2013
Externally publishedYes
Event20th International Business Information Management Association Conference, IBIMA 2013 - Kuala Lumpur, Malaysia
Duration: 25 Mar 201326 Mar 2013

Publication series

NameEntrepreneurship Vision 2020: Innovation, Development Sustainability, and Economic Growth - Proceedings of the 20th International Business Information Management Association Conference, IBIMA 2013
Volume1

Conference

Conference20th International Business Information Management Association Conference, IBIMA 2013
Country/TerritoryMalaysia
CityKuala Lumpur
Period25/03/1326/03/13

Keywords

  • Critical success factors (CSFs)
  • Mobile business intelligence (mobile BI)
  • Real time business intelligence
  • Service-oriented architecture (SOA)

Fingerprint

Dive into the research topics of 'Mobile business intelligence: A review of the state-of-the-art and critical success factors'. Together they form a unique fingerprint.

Cite this