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Knowledge sharing in a virtual community: Business case in China

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Citations (Scopus)

Abstract

A virtual community is defined as a group of people with similar interests and ideas who are connected over the Internet. In Virtual Communities of Practice (VCoP) it is expected that individuals can exchange their ideas and knowledge in areas of a particular expertise that users have. This paper focuses on the motivations for individuals’ willingness to share their knowledge in professional VCoPs and facilitates the innovation process. The purpose of this paper is to construct a conceptual model that explains factors affecting users’ participation in VCoPs. First, there is a brief review of previous studies on the success factors that enable individual’s knowledge sharing and community loyalty. The paper then presents a business case study in China where a professional virtual community was created so as to deliver business values to its host company and its members.

Original languageEnglish
Title of host publicationKnowledge Management in Organizations - 13th International Conference, KMO 2018, Proceedings
EditorsBranislav Hadzima, Lorna Uden, I-Hsien Ting
Pages117-127
Number of pages11
DOIs
Publication statusPublished - 2018
Externally publishedYes
Event13th International Conference on Knowledge Management in Organizations, KMO 2018 - Zilina, Slovakia
Duration: 6 Aug 2018 → 10 Aug 2018

Publication series

NameCommunications in Computer and Information Science
Volume877
ISSN (Print)1865-0929

Conference

Conference13th International Conference on Knowledge Management in Organizations, KMO 2018
Country/TerritorySlovakia
CityZilina
Period6/08/18 → 10/08/18

Keywords

  • Business case
  • Knowledge sharing
  • Virtual Communities of Practice (VCoPs)

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