Investigating the role of human vs. technology-enabled service experiences on user preferences for self-service technologies in hotels

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	Investigating the role of human vs. technology-enabled service experiences on user preferences for self-service technologies in hotels
Publication status	Published - 2024

Cite this

@inproceedings{77889cbd347340bdaa10d3bb7cfe2623,

title = "Investigating the role of human vs. technology-enabled service experiences on user preferences for self-service technologies in hotels",

author = "Richard HRANKAI and Liu Chun",

year = "2024",

language = "English",

booktitle = "Investigating the role of human vs. technology-enabled service experiences on user preferences for self-service technologies in hotels",

}

Investigating the role of human vs. technology-enabled service experiences on user preferences for self-service technologies in hotels. / HRANKAI, Richard; Chun, Liu.
Investigating the role of human vs. technology-enabled service experiences on user preferences for self-service technologies in hotels. 2024.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Investigating the role of human vs. technology-enabled service experiences on user preferences for self-service technologies in hotels

AU - HRANKAI, Richard

AU - Chun, Liu

PY - 2024

Y1 - 2024

M3 - Conference contribution

BT - Investigating the role of human vs. technology-enabled service experiences on user preferences for self-service technologies in hotels

ER -