How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective

Yancong Xie; William Yeoh; Jingguo Wang

doi:10.1016/j.dss.2024.114199

How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective

Yancong Xie, William Yeoh, Jingguo Wang

Management and Strategy

Research output: Contribution to journal › Article › peer-review

Original language	English
Article number	114199
Number of pages	16
Journal	Decision Support Systems
Volume	181
DOIs	https://doi.org/10.1016/j.dss.2024.114199
Publication status	Published - Jun 2024

Keywords

E -commerce
Online platform
Online review
Product type
Self-selection bias

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10.1016/j.dss.2024.114199

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title = "How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective",

keywords = "E -commerce, Online platform, Online review, Product type, Self-selection bias",

author = "Yancong Xie and William Yeoh and Jingguo Wang",

year = "2024",

month = jun,

doi = "10.1016/j.dss.2024.114199",

language = "English",

volume = "181",

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AU - Xie, Yancong

AU - Yeoh, William

AU - Wang, Jingguo

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KW - E -commerce

KW - Online platform

KW - Online review

KW - Product type

KW - Self-selection bias

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VL - 181

JO - Decision Support Systems

JF - Decision Support Systems

M1 - 114199

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How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective

Keywords

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