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How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? Conceptualization and empirical evidence from Spain

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26 Citations (Scopus)

Abstract

This paper examines how firms have transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic. After examining archival data on a sample of 100 firms in Spain, we discover three types of IT-enabled remote work firm's strategies: leader, agile, and survival. Leader companies have a competitive advantage over agile companies, which in turn have a competitive advantage over survival organizations. We find that firm size was crucial to executing remote work firm's initiatives as a leader or survival. The industry significantly affected the implementation of remote work firm's initiatives during the three pivotal periods in the telecommunications industry.

Original languageEnglish
Article number103789
JournalInformation and Management
Volume60
Issue number4
DOIs
Publication statusPublished - Jun 2023
Externally publishedYes

Keywords

  • Covid-19 pandemic
  • Digital transformation acceleration
  • IT-enabled remote work firm's initiatives
  • Teleworking
  • digital resilience
  • the business value of IT

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