Exploring critical success factors for implementation of business intelligence systems

William Yeoh, Andy Koronios, Jing Gao

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

The implementation of a BI System is a large-scale and complex undertaking, involving immense expenditure and multiple stakeholders over a lengthy period. Much of the IS literature suggests that there are various factors playing critical roles in the successful implementation of an information system. Along this line, this paper seeks to contribute to the understanding of key factors affecting BI system implementation through the critical success factors (CSFs) approach. As there is very little academic research into the CSFs affecting the BI system implementation, this research develops an aggregated matrix based on rigorous examination of the literature of the BI system's antecedent - the data warehouse. This matrix reveals that CSFs generally fall into six major dimensions, namely business, project, organisational, management, infrastructure and external. This research might be a good basis for initiating other CSFs related studies in the area of BI systems implementation.

Original languageEnglish
Title of host publicationManaging Information in the Digital Economy
Subtitle of host publicationIssues and Solutions - Proceedings of the 6th International Business Information Management Association Conference, IBIMA 2006
PublisherInternational Business Information Management Association, IBIMA
Pages362-370
Number of pages9
ISBN (Print)9780975339350
Publication statusPublished - 2006
Externally publishedYes
Event6th International Business Information Management Association Conference, IBIMA 2006 - Bonn, Germany
Duration: 19 Jun 200621 Jun 2006

Publication series

NameManaging Information in the Digital Economy: Issues and Solutions - Proceedings of the 6th International Business Information Management Association Conference, IBIMA 2006

Conference

Conference6th International Business Information Management Association Conference, IBIMA 2006
Country/TerritoryGermany
CityBonn
Period19/06/0621/06/06

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