Effects of experiential learning on students: an ecotourism service-learning course

Experiential learning is used to address the abstractness of classroom discussion and motivate long-lasting learning. The aims of this study were to measure the effects of a tourism service-learning course on the development of students’ generic competencies and to evaluate the influence of experiential learning on hospitality and tourism education. Preproject and postproject self-administered surveys and postproject reflective journals were completed by students enrolled on a service-learning course entitled Ecotourism in Rural and Developing Regions. The majority of the students were found to value the service-learning course, particularly a service project conducted outside the classroom setting, which made them aware of the needs of the underprivileged within the service community. The students also showed significant improvements in their generic competencies, specifically their teamwork and sense of social responsibility.