TY - GEN
T1 - An empirical study of bi-based corporate performance management in North America and East Asia
AU - Richards, Gregory
AU - Yeoh, William
AU - Wang, Shan
PY - 2011
Y1 - 2011
N2 - Managing corporate performance is an important yet challenging process. Recently, many enterprises have adopted business intelligence (BI) tools to facilitate more effective corporate performance management. Based on a survey with 290 organizations across North America and East Asia, this paper presents empirical evidence on the key benefits of and barriers to BI-based corporate performance management (CPM). The study reveals that the implementation of BI-based CPM faces multi-dimensional challenges. Organizations in East Asia perceived higher CPM benefits as well as higher CPM barriers than their counterparts in North America. Cultural, economic and environmental differences between the two regions explain these issues. The research findings offer important insights for multinational organizations that are planning or are in the process of implementing or reviewing their BI-based CPM, as well as for consulting companies that are assisting with CPM implementation in different countries.
AB - Managing corporate performance is an important yet challenging process. Recently, many enterprises have adopted business intelligence (BI) tools to facilitate more effective corporate performance management. Based on a survey with 290 organizations across North America and East Asia, this paper presents empirical evidence on the key benefits of and barriers to BI-based corporate performance management (CPM). The study reveals that the implementation of BI-based CPM faces multi-dimensional challenges. Organizations in East Asia perceived higher CPM benefits as well as higher CPM barriers than their counterparts in North America. Cultural, economic and environmental differences between the two regions explain these issues. The research findings offer important insights for multinational organizations that are planning or are in the process of implementing or reviewing their BI-based CPM, as well as for consulting companies that are assisting with CPM implementation in different countries.
KW - Business intelligence
KW - Corporate performance management
KW - East Asia
KW - Intercultural
KW - Multinational organization
KW - North America
KW - Survey
UR - http://www.scopus.com/inward/record.url?scp=84870226599&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84870226599
SN - 9781618390981
T3 - 17th Americas Conference on Information Systems 2011, AMCIS 2011
SP - 1541
EP - 1551
BT - 17th Americas Conference on Information Systems 2011, AMCIS 2011
T2 - 17th Americas Conference on Information Systems 2011, AMCIS 2011
Y2 - 4 August 2011 through 8 August 2011
ER -