@inproceedings{9de91203da3646918a780ec4dedcea7b,
title = "A Study on the Effectiveness of a VR Training Programme in the Property Management Industry",
abstract = "The aim of this study is to evaluate the effectiveness of virtual reality (VR) training in managing accidental incidents within shopping malls, commercial properties, and residential properties. It also aimed to share the experiences and feedback obtained from the VR training program within the property management industry in Hong Kong. The research focused on employees of a reputable yet representative property management company in Hong Kong. We employed the Unified Theory of Acceptance and Use of Technology (UTAUT) model as the research methodology to construct the survey. An online survey was anonymously distributed to staff members who underwent VR training via the property management company's multi-media platform, aiming to assess the effectiveness of the training and their inclination to apply the acquired knowledge when dealing with accidental incidents in the workplace. With 279 completed survey responses from the trainees, the findings revealed that the VR training program effectively facilitated the application of learned skills in real-life situations. Overall, this research provides insights into the increasing significance and effectiveness of VR training in the property management industry, offering valuable perspectives on the application and impact of innovative training methods in real-life scenarios.",
keywords = "Artificial Intelligence, Property Management Industry, Unified Theory of Acceptance and Use of Technology (UTAUT), Virtual Reality (VR)",
author = "Chan, {Yan Wai} and Cheung, {Simon K.S.} and Ng, {Kwan Keung} and Chiang, {Aaron S.Y.} and Pius Lam and Chui, {Kwok Tai}",
note = "Publisher Copyright: {\textcopyright} The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.; 7th International Conference on Technology in Education, ICTE 2024 ; Conference date: 02-12-2024 Through 05-12-2024",
year = "2024",
doi = "10.1007/978-981-96-0205-6_20",
language = "English",
isbn = "9789819602049",
series = "Communications in Computer and Information Science",
pages = "257--268",
editor = "Lap-Kei Lee and Chui, {Kwok Tai} and Wang, {Fu Lee} and Cheung, {Simon K. S.} and Petra Poulova and Miloslava {\v C}ern{\'a}",
booktitle = "Technology in Education. Digital and Intelligent Education - 7th International Conference on Technology in Education, ICTE 2024, Proceedings",
}