A maturity model of enterprise business intelligence

Chee Sok Tan, Yee Wai Sim, William Yeoh

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Citations (Scopus)

Abstract

The implementation of an enterprise-level business intelligence initiative is a large-scale and complex undertaking, involving significant expenditure and multiple stakeholders over a lengthy period. It is therefore imperative to have systematic guidelines for business intelligence stakeholders in referring business intelligence maturity levels. Draw upon the prudent concepts of the Capability Maturity Model, this research proposes a multi-dimensional maturity model with distinct maturity levels for managing enterprise business intelligence initiatives. The maturity model, named Enterprise Business Intelligence Maturiy (EBIM), consists of five core maturity levels and four key dimensions, namely information quality, master data management, warehousing architecture, and analytics. It can be used to assist enterprises in benchmarking their business intelligence maturity level and identifying the critical areas to attain higher level of maturity.

Original languageEnglish
Title of host publicationKnowledge Management and Innovation
Subtitle of host publicationA Business Competitive Edge Perspective - Proceedings of the 15th International Business Information Management Association Conference, IBIMA 2010
PublisherInternational Business Information Management Association, IBIMA
Pages20-29
Number of pages10
ISBN (Print)9780982148945
Publication statusPublished - 2010
Externally publishedYes
Event15th International Business Information Management Association Conference, IBIMA 2010 - Cairo, Egypt
Duration: 6 Nov 20107 Nov 2010

Publication series

NameKnowledge Management and Innovation: A Business Competitive Edge Perspective - Proceedings of the 15th International Business Information Management Association Conference, IBIMA 2010
Volume1

Conference

Conference15th International Business Information Management Association Conference, IBIMA 2010
Country/TerritoryEgypt
CityCairo
Period6/11/107/11/10

Keywords

  • Enterprise business intelligence
  • Maturity model
  • Survey

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