@inproceedings{9ec1533fdfd64cc6a0f7256f9d717493,
title = "A Chatbot for Promoting Cybersecurity Awareness",
abstract = "Cybersecurity is one of the hot topics nowadays. However, not many Internet users know the cyber risks around them. To promote cybersecurity awareness, this paper presents a chatbot that is a cybersecurity expert. It aims to let its users learn more about cybersecurity. It relies on Google Dialogflow, which is a natural language understanding platform. Our chatbot contains a knowledge base on cybersecurity knowledge. Users can make queries to the chatbot to learn definitions and concepts of different cybersecurity terms. Our chatbot also provides self-quizzes for users to test their knowledge on different cybersecurity topics. It also provides suggestions to users on cybersecurity issues such as how to identify and handle phishing emails. In a survey of twenty users, the majority of the users agreed that our chatbot is easy to use and can increase their awareness of cybersecurity issues.",
keywords = "Chatbot, Cybersecurity awareness, Natural language processing",
author = "Fung, \{Yin Chun\} and Lee, \{Lap Kei\}",
note = "Publisher Copyright: {\textcopyright} 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.; International Conference on Cyber Security, Privacy and Networking, ICSPN 2021 ; Conference date: 17-09-2021 Through 19-09-2021",
year = "2022",
doi = "10.1007/978-981-16-8664-1\_33",
language = "English",
isbn = "9789811686634",
series = "Lecture Notes in Networks and Systems",
pages = "379--387",
editor = "Agrawal, \{Dharma P.\} and Nadia Nedjah and Gupta, \{B. B.\} and \{Martinez Perez\}, Gregorio",
booktitle = "Cyber Security, Privacy and Networking - Proceedings of ICSPN 2021",
}