TY - GEN
T1 - A Chatbot for Promoting Cybersecurity Awareness
AU - Fung, Yin Chun
AU - Lee, Lap Kei
N1 - Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
PY - 2022
Y1 - 2022
N2 - Cybersecurity is one of the hot topics nowadays. However, not many Internet users know the cyber risks around them. To promote cybersecurity awareness, this paper presents a chatbot that is a cybersecurity expert. It aims to let its users learn more about cybersecurity. It relies on Google Dialogflow, which is a natural language understanding platform. Our chatbot contains a knowledge base on cybersecurity knowledge. Users can make queries to the chatbot to learn definitions and concepts of different cybersecurity terms. Our chatbot also provides self-quizzes for users to test their knowledge on different cybersecurity topics. It also provides suggestions to users on cybersecurity issues such as how to identify and handle phishing emails. In a survey of twenty users, the majority of the users agreed that our chatbot is easy to use and can increase their awareness of cybersecurity issues.
AB - Cybersecurity is one of the hot topics nowadays. However, not many Internet users know the cyber risks around them. To promote cybersecurity awareness, this paper presents a chatbot that is a cybersecurity expert. It aims to let its users learn more about cybersecurity. It relies on Google Dialogflow, which is a natural language understanding platform. Our chatbot contains a knowledge base on cybersecurity knowledge. Users can make queries to the chatbot to learn definitions and concepts of different cybersecurity terms. Our chatbot also provides self-quizzes for users to test their knowledge on different cybersecurity topics. It also provides suggestions to users on cybersecurity issues such as how to identify and handle phishing emails. In a survey of twenty users, the majority of the users agreed that our chatbot is easy to use and can increase their awareness of cybersecurity issues.
KW - Chatbot
KW - Cybersecurity awareness
KW - Natural language processing
UR - http://www.scopus.com/inward/record.url?scp=85131188301&partnerID=8YFLogxK
U2 - 10.1007/978-981-16-8664-1_33
DO - 10.1007/978-981-16-8664-1_33
M3 - Conference contribution
AN - SCOPUS:85131188301
SN - 9789811686634
T3 - Lecture Notes in Networks and Systems
SP - 379
EP - 387
BT - Cyber Security, Privacy and Networking - Proceedings of ICSPN 2021
A2 - Agrawal, Dharma P.
A2 - Nedjah, Nadia
A2 - Gupta, B. B.
A2 - Martinez Perez, Gregorio
T2 - International Conference on Cyber Security, Privacy and Networking, ICSPN 2021
Y2 - 17 September 2021 through 19 September 2021
ER -